Terms and Conditions


(305) 979-2484




If you would like to place an order by phone, please contact (305) 979-2484 and we will be happy to assist you.  Joolz by Martha Calvo reserves the right to reject or refuse any orders placed that violates the site's terms and regulations.


Exchange Policy

If you are not happy with your item, we accept the return of an  unused and/or defective merchandise for store credit only within 14 days of purchase provided that the merchandise is accompanied by original receipt.  All sales are final.  All returns of merchandise purchased on this website require prior authorization.  Please email  info@marthacalvo.com to obtain a return authorization.  Once you receive a return authorization, shipping instructions will be provided.


Refund Policy

Exchange only 14 days.


Repair Policy

We may repair damaged merchandise within 90 days of purchase. If the repair is authorized, shipping instructions will be provided.  Please note additional repairs not under warranty are offered at a nominal repair fee.  


Privacy Policy

Joolz by Martha Calvo is committed to respecting the privacy of our users and protecting your information. Information that is transmitted and collected on our site only pertains to the order.   All information provided is confidential.  We will not distribute any personal data to anyone and or third parties.  We do not store any credit card information on file.