To ensure your Joolz last a lifetime, all of our brass pieces are 14kt gold and rhodium electroplated. 

We strongly advise to avoid direct contact while applying perfumes, soaps, and other fragrance products.

We do not recommend swimming, showering, and exercising with our pieces on a regular basis. This can result in loss of color and shine, and can naturally occur from certain skin PH levels. 

To protect its original color, carefully rinse the jewelry with warm water and and gently wipe with a cloth. Avoid using harsh chemicals and cleaners.

All of our pieces are handmade by our team.

Jewelry repairs will be based on a case by case basis. We are not responsible for improper jewelry care. For assistance, please contact